Noticeboard

Medication Delivery Service - Why not have your medication delivered?

Training Afternoons

Reception and Dispensary will be closed from 1.00 pm - 3.30 pm (4.00 pm in January) on the following Wednesday afternoons, for staff training:- 

 

If you require a doctor urgently on these days between 1.00 pm and 3.30 pm please ring 07881832559.

 

 

 

 

 

Did Not Attend Policy (DNA's)

 

As a practice we would like to reduce the rate of DNAs, by the use of education, a certain amount of pressure, and by considering the removal of those who presistently waste our time.

 

Objectives

 

  • To free up appointments for those who guinely need them

 

  • To reduce the waste of clinical time

 

  • To reduce the pressure on all staff in being able to offer
    prompt appointments

 

Policy

A list of frequent non-attenders will be produced and viewed by the partners to identify any patients who should be excluded from the general policy, for reasons such as clinical memory problems.

 

If a patient fails to attend two appointments in a six month period, without prior notification, they will receive a warning letter.

 

If further appointments are missed within the next six month period, the patient will receive a letter informing them that the doctors are considering whether they should be removed from the practice list.

 

 
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