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Medication Delivery Service - Why not have your medication delivered?

Training Afternoons

Reception and Dispensary will be closed from 1.00 pm - 3.30 pm (4.00 pm in January) on the following Wednesday afternoons, for staff training:- 

16 May 2018

20 June 2018

18 July 2018

15 August 2018

19 September 2018

31 October 2018

28 November 2018

If you require a doctor urgently on these days between 1.00 pm and 3.30 pm please ring 07881832559.

 

Extended GP hours available in East Lindsey

Lincolnshire and District Medical Services will be providing an extended access hub service in East Lindsey, which will see them providing access to GP services at evenings and weekends for all patients registered with a practice within the East Lindsey locality. The service started on 24th September 2018.

Patients can now see a GP at a clinic based at the Woldside building at County Hospital Louth LN11 0EU, between the hours of 18.30 to 20.00 Monday to Friday (including Bank Holidays) and 08.30 to 16.45 Saturday and Sunday.

All appointments are all pre-bookable and patients should contact their own GP practice to access these or call 111 when their practice is closed.

This scheme is part of a wider plan to strengthen Lincolnshire East CCG’s out-of-hospital strategy, integrate care within the community and improve collaborative working between local practices to deliver more joined-up GP services.

Dr Neal Parkes, GP and CEO at LADMS said:

“We are pleased to be offering this service to the patients in the East Lindsey locality, which will be particularly beneficial to those who struggle to get an appointment during the daytime because of other commitments everyday which can include a busy work life and school commitments. 

“We hope the scheme will reduce some of the pressure on other local health services, such as accident and emergency, urgent care and out of hours services, which people often turn to if they can’t see a family doctor.  This is all part of our commitment to making our local GPs more accessible and for patients to get the care they need when they want it.”

“Extended access is just the tip of the iceberg of what the hub can offer in terms of the range of services that could benefit our patients in the future.”

The practices taking part are: Binbrook Surgery, Caistor Health Centre, New Coningsby Surgery, The Old Vicarage in Horncastle, James Street in Louth, East Lindsey Medical Group (Newmarket and Wolds Practices), Market Rasen Surgery, Marsh Medical Practice, North Thoresby Practice, Woodhall Spa New Surgery, Tasburgh Lodge Surgery in Woodhall Spa and The Wragby Surgery.

 

 

 

 

 

Complaints

 

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

 

pohwer

You may also wish to contact POhWER complaints and advocacy service. Please click here for more

 

 
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