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Medication Delivery Service - Why not have your medication delivered?

Training Afternoons

Reception and Dispensary will be closed from 1.00 pm - 3.30 pm (4.00 pm in January) on the following Wednesday afternoons, for staff training:- 

16 May 2018

20 June 2018

18 July 2018

15 August 2018

19 September 2018

31 October 2018

28 November 2018

If you require a doctor urgently on these days between 1.00 pm and 3.30 pm please ring 07881832559.

 

Extended GP hours available in East Lindsey

Lincolnshire and District Medical Services will be providing an extended access hub service in East Lindsey, which will see them providing access to GP services at evenings and weekends for all patients registered with a practice within the East Lindsey locality. The service started on 24th September 2018.

Patients can now see a GP at a clinic based at the Woldside building at County Hospital Louth LN11 0EU, between the hours of 18.30 to 20.00 Monday to Friday (including Bank Holidays) and 08.30 to 16.45 Saturday and Sunday.

All appointments are all pre-bookable and patients should contact their own GP practice to access these or call 111 when their practice is closed.

This scheme is part of a wider plan to strengthen Lincolnshire East CCG’s out-of-hospital strategy, integrate care within the community and improve collaborative working between local practices to deliver more joined-up GP services.

Dr Neal Parkes, GP and CEO at LADMS said:

“We are pleased to be offering this service to the patients in the East Lindsey locality, which will be particularly beneficial to those who struggle to get an appointment during the daytime because of other commitments everyday which can include a busy work life and school commitments. 

“We hope the scheme will reduce some of the pressure on other local health services, such as accident and emergency, urgent care and out of hours services, which people often turn to if they can’t see a family doctor.  This is all part of our commitment to making our local GPs more accessible and for patients to get the care they need when they want it.”

“Extended access is just the tip of the iceberg of what the hub can offer in terms of the range of services that could benefit our patients in the future.”

The practices taking part are: Binbrook Surgery, Caistor Health Centre, New Coningsby Surgery, The Old Vicarage in Horncastle, James Street in Louth, East Lindsey Medical Group (Newmarket and Wolds Practices), Market Rasen Surgery, Marsh Medical Practice, North Thoresby Practice, Woodhall Spa New Surgery, Tasburgh Lodge Surgery in Woodhall Spa and The Wragby Surgery.

 

 

 

 

    

Practice Charter        

 

We aim to provide the best possible service to our patients and hope you will feel that we achieve that aim.

 

The care of your health is a partnership between yourself and the Primary Health Care Team.  The success of that partnership depends on an understanding of each other’s needs and co-operation between us.

 

   

Our responsibility to you:

 

  • You will be greeted courteously

  • You have a right to confidentiality

  • You have the right to see your medical records subject to the limitations of the law

  • You will be seen the same day if your problem is urgent

  • You will be seen by your own doctor whenever possible

  • You will be informed if there will be a delay of more than 20 minutes for your appointment

  • You will be referred to a consultant when your GP thinks it necessary

  • You will be given the result of any test or investigation on request or at your next appointment

  • Your repeat prescription will be ready for collection within 48 hours of your request

  • Your suggestions and comments about the services offered will be considered sympathetically and any complaint dealt with quickly

             

Your responsibility to us:

 

  • Please treat all surgery staff with the same respect – we are all just doing our job

  • Do not ask for information about anyone other than yourself

  • Tell us of any change of name or address, so that our records are accurate

  • Only request an urgent appointment if appropriate.  Home visits should only be requested if you are really too ill to attend surgery, and night visits should be for emergencies only – the Doctor On-Call will be at work as usual the next day

    Please cancel your appointment if you are unable to attend

  • Please be punctual, but be prepared to wait if your own consultation is delayed by an unexpected emergency

  • Please allow sufficient time for your consultant’s letter or the results of any tests to reach us

  • You will be advised of the usual length of time to wait

  • Use the tear off slip to request your repeat prescription whenever possible.  Please attend for review, when asked, before your next prescription is due

  • Do let us know whenever you feel we have not met our responsibility to you

  • We would, of course, be pleased to hear when you feel praise is due as well

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

     January 2014

 

 

 
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